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Frequently Asked Questions:

  1. How do I communicate with a doctor?
    Ans.
    You can communicate with the doctor through:
    - A phone call
    - Online consultation
  2. What does it cost?
    Ans.
    There are various options available.
  3. How do I pay?
    Ans.
    Payment can be made through your credit or debit card via a secure payment gateway.
  4. What doctors are available? At what times are they available?
    Ans.
    We are building a network of specialists & general physicians.
  5. How confidential is my doctor-patient interaction?
    Ans.
    Your health records will not be accessed by anyone other than you and the consulting doctor
  6. What are the benefits I get if I register with pinkWhale?
    Ans.
    • Access to specialist doctors from the comfort of your home / office
    • Ability to call or chat with doctors without waiting in queues and spending time on travel
    • Diagnostic services at your doorstep.
    Additional benefits if you subscribe to our packages:
    • Access to a Personal Health Record system that helps track vital health parameters and sends alerts.
    • Reduced rates on call / chat sessions with our doctors.
    • Discounted rates on diagnostic services.

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